Employee Engagement: Definition and Benefits

Happy EmployeesEmployee Engagement. This popular term has been thrown around a lot, but do you know what it actually means? What makes your employees engaged? And how does that benefit your organization?

Let’s clear the air and define what employee engagement is…

An “engaged employee” is someone who is fully involved in and inherently enthusiastic about their work and organization. 

The more engaged an employee, the more loyal they will be to the organization. Engaged employees act in the best interest of the organization, and come to work because they enjoy it. They will go the extra mile to get something done because they want to, not because they think they have to.

Employee engagement comes with many benefits that can help you gain a competitive advantage.

“To win in the marketplace you must first win in the workplace.” – Doug Conant, former Campbell’s Soup CEO [Click to Tweet!]

Let’s take a look at how employee engagement can benefit your organization…

Benefits of Employee Engagement

1. Improved Productivity: With more engaged employees, comes higher productivity. According to a meta-analysis of 1.4 million employees conducted by the Gallup Organization, organizations with a high level of engagement reported 22% higher productivity.

2. Customer Satisfaction: With improved productivity, comes improved quality and customer satisfaction. Because your engaged employees happily give additional effort toward your organization’s goals, they want to make sure the customer is happy.

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3. Higher Profit: The more engaged your employees are, the more productive and efficient they become, increasing profit. The Corporate Leadership Council studied the engagement level of 50,000 employees around the world. They found that engaged companies grow profits as much as 3 times faster than their competitors.

4. Increased Employee Morale: Engaged employees are more likely to be satisfied with their jobs. Your engaged employees are invested in the success of your organization and will promote their loyalty. This kind of outlook can be contagious to your other employees, resulting in a more motivated, loyal workplace.

You can achieve these benefits by creating an employee engagement program in your organization. However, look out for mistakes commonly made in many employee engagement programs. Download our FREE white paper and discover why many employee engagement programs just don’t work and how you can build one that actually works. If you’re more visually oriented, you can check out our Employee Engagement presentation on SlideShare.

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Alex Ramirez

Hello, I'm your author, Alex Ramirez. I spend a lot of my time researching the best practices for Employee Suggestion Programs, and writing articles to share them. I hope you find them helpful! I work at Accompa - one of our products is IdeaGlow Employee Suggestion Program Software.

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