How to Respond to Employee Suggestions

3d Penguin in baseball cap with first aid kitYour employee suggestion box system in place and you have your employee’s suggestions, so now what? How do you respond to your employees’ suggestions?

Responding and acting on employee suggestions will engage your employees and encourage them to submit more helpful ideas. Acting on them will also show your employees that you take their suggestions seriously and want to use them to improve your organization. Learn how you should respond to your employees’ feedback with the following tips…

1. Share Your Employees’ Suggestions With Your Organization

Encourage communication within your organization by sharing your employees’ suggestions with everyone. Letting your employees hear their fellow co-workers’ thoughts can help your employees understand that you are serious about listening to their suggestions and acting on them.

Sharing your employees’ suggestions with everyone can also improve your organization’s culture. By sharing suggestions, you’ll encourage communication and trust – which can increase employee engagement.

Gerry McDonough, CEO of LeadFirst Learning Systems, recommends organizations to split feedback into two categories: the broad issues that need to be addressed on a high management level and the narrow issues that can be addressed at a departmental or division level.

Sharing your employees’ suggestions with everyone can also help you understand and improve upon suggestions…

2. Encourage Employees to Collaborate on Suggestions

Many of your employees probably have similar suggestions, so encourage your employees to work on others’ suggestions to improve them. Let your employees provide feedback on other employees’ suggestions to help expand upon those suggestions.

Allowing your employees to provide feedback on others’ suggestions can also encourage participation in submitting suggestions.

This can help you to understand your organization more and your employees’ needs. You will gain more insight from your employees, learn what is important to them, and what motivates them to do a great job.

But don’t forget to recognize your employees for their suggestions…

3. Recognize The Employee for The Suggestion (But NOT With Monetary Rewards)

Recognizing your employees for their suggestions is important if you want to create an engaged culture in your organization and encourage more ideas. However, it is important to know how you should recognize your employees for their suggestions.

There are many great ways to recognize your employees, but money is not one of them. Why? Because monetary rewards are not impactful and can actually extinguish intrinsic motivation. Plus, they can backfire. They can tell your employees that they’re worth amount of dollars to your organization which is not something you want to do.

Employees want their good work to be acknowledged and appreciated, with more than just money.

Organizations who actively recognize their employees see a 6% higher net profit margin over companies who don’t. –Social Media TodayClick to Tweet!

Recognize your employees the right way. For some ideas, take a look at our list of 9 great ways to recognize your employees.

4. Act On The Suggestion

Asking your employees for suggestions is only half the battle. The other half is acting on those suggestions and making sure you don’t leave your employees with false hope that their suggestions will make a difference.

After following the tips above, act on your employees’ suggestions. Your employees will see that you are serious about their suggestions and want to hear more from them. Not only is this great for you to continually improve your organization, but it also increases employee engagement.

As employees suggestions are implemented, your employees can feel generative and effective.

Take a Look at Your Employees’ Suggestions

Now that you have some tips on how to respond to your employees’ suggestions, begin looking at those suggestions. Respond to them in a timely manner and transform your employees’ suggestions into organizational improvements.  Learn how you can manage suggestions by using an online suggestion box and how you can receive more suggestions in your suggestion box system.

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Leila Durmaz

Hello, I'm your author, Leila Durmaz. I spend a lot of my time researching the best practices for Employee Suggestion Programs, and writing articles to share them. I hope you find them helpful! I work at Accompa - one of our products is IdeaGlow Employee Suggestion Program Software.

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