6 Steps to Start an Employee Suggestion Program: Steps 5 & 6

the victoryThis is the fifth and final post in our series on how to establish a successful Employee Suggestion Program (ESP). We’ve based this series in part on the book Employee Driven Quality.

Our last post covered Step 4: Pilot for Your Employee Suggestion Program.

In this post, I will cover steps 5 and 6: Rolling Out Your Employee Suggestion Program, and Continuous Improvement. Let us take a look at these steps one at a time. [Read more…]

3 Big Myths About Employee Suggestion Programs

Cute background with cartoon unicorns in the cloudsA good Employee Suggestion Program (ESP) can offer a variety of benefits for your organization.

However, three myths may be keeping you from implementing a successful ESP. Wondering what those are?

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6 Steps to Start an Employee Suggestion Program: Step 2

ビジネスマン パソコンThis is the second post in our series on how to establish a successful Employee Suggestion Program (ESP), based on the book Employee Driven Quality.

Our last post covered Step 1, Establishing a Development Team for your ESP.

In this post we will cover Step 2: Defining the Objectives of your Employee Suggestion Program.

[Read more…]

6 Steps to Start an Employee Suggestion Program: Step 1

People help hand join up stairsIs your organization planning to launch (or relaunch) an Employee Suggestion Program?

In this blog post series, I will share six steps to help you establish a successful Employee Suggestion Program. These steps are based on those outlined in the book Employee Driven Quality.

Step 1: Establish Your Employee Suggestion Program (ESP) Development Team

The first step is to establish a development team for your ESP. This team will define and implement your ESP. So, who should be on your ESP development team? [Read more…]

4 Ways Engaged Employees Benefit Your Organization

http://us.fotolia.com/id/67072522According to Gallup, “As organizations [increase engagement], they greatly reduce the negative impact of actively disengaged employees while unleashing the organization’s potential for rapid growth.”



Consider the following statistics:

Ratio of engaged employees to disengaged employees in the average business: 1.83:1

Ratio of engaged employees to disengaged employees in world-class businesses: 9.57:1

[Read more…]

3 Tips to Breathe Life Into Your Employee Suggestion Program

Neon butterflyIs your Employee Suggestion Program losing momentum?

Don’t forget that your employees can be the best source of innovation. If your organization experiences a drop in suggestions, here are 3 tips to get your ESP back on track.

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One Simple Change to Upgrade Your Employee Suggestion Program

Puzzle LadderA properly-structured employee suggestion program (ESP) can provide incredible opportunities for your organization to grow. However, there is one element a lot of successful ESPs share – is it missing from yours?

According to researchers Anita L. Tucker and Sara J. Singer from the Harvard Business School, the key to operating a successful employee suggestion program is to focus on [Read more…]

How to Turn Employee Complaints Into Ideas

Creating new ideasComplaints can often feel difficult to deal with. Especially when those complaints come from your own employees.

But the good news is your employees’ complaints can help improve your organization. Learn how to handle the complaints that come through your suggestion box system and turn your employees’ complaints into ideas with these 3 tips… [Read more…]

How to Respond to Employee Suggestions

3d Penguin in baseball cap with first aid kitYour employee suggestion box system in place and you have your employee’s suggestions, so now what? How do you respond to your employees’ suggestions?

Responding and acting on employee suggestions will engage your employees and encourage them to submit more helpful ideas. Acting on them will also show your employees that you take their suggestions seriously and want to use them to improve your organization. Learn how you should respond to your employees’ feedback with the following tips…

[Read more…]