Is your organization planning to launch (or relaunch) an Employee Suggestion Program?
In this blog post series, I will share six steps to help you establish a successful Employee Suggestion Program. These steps are based on those outlined in the book Employee Driven Quality.
Step 1: Establish Your Employee Suggestion Program (ESP) Development Team
The first step is to establish a development team for your ESP. This team will define and implement your ESP. So, who should be on your ESP development team? [Read more…]